Voice systems1 min read
Bring the reception team into call-menu testing
Review automated phone menus with the people who understand callers' real questions.
Ideas for the work ahead
Useful answers.
Clearer next steps.
Practical guides to network, wireless, voice, security, and technology operations.
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Security planning1 min read
Make temporary vendor access a scheduled project activity
Coordinate access requests with the work window and the approved review process.
Wireless planning1 min read
Ask which wireless experience the survey will evaluate
Connect survey scope to the devices, rooms, and applications that matter to users.
Managed services1 min read
Keep a software entitlement list beside the equipment inventory
Connect physical equipment with the subscriptions and support arrangements it depends on.
Installation coordination1 min read
Use room names that survive a tenant change
Keep connection identifiers understandable when departments move or spaces are renamed.
Security planning1 min read
A completed backup job is not the whole recovery conversation
Connect backup reporting to the organization's plan for restoring useful work.
Wireless planning1 min read
Count powered devices before reviewing a PoE switch
Bring endpoint power requirements into a wireless equipment upgrade discussion.
Network testing1 min read
Permanent-link and channel tests answer different cabling questions
Know which part of a copper cabling connection is included in the test record you receive.
Network planning1 min read
What a network switch does in an office
Understand the role of switching before discussing ports, locations, and replacement equipment.
Managed services1 min read
Give recurring support issues a separate review list
Distinguish repeated symptoms from one-off requests during service planning.
Electrical coordination1 min read
Keep technology allowances visible during a design review
Give provisional quantities and unresolved system choices a place in the project decisions.
Network operations1 min read
Bring the application owner into a network troubleshooting review
Use application context to make connectivity investigations more precise.
From the original archive
Company posts and announcements
These links lead to the original company articles, with their recorded publication dates.
Progressive is Excited to Attend and Provide the WiFi for the GAETCOriginal article ↗The Growing Importance of Cyber Security and Why You Need ItOriginal article ↗Progressive Group’s CEO Mark Hurt to be featured on Worldwide BusinessOriginal article ↗Mark Hurt Joins Kathy Ireland to Discuss Innovative Network SolutionsOriginal article ↗Daughter of Progressive Employee Named Bibb County’s STAR StudentOriginal article ↗Aging Seniors, Targets of Hacking in the Internet of ThingsOriginal article ↗Progressive Delivers Secure Solutions to Protect Residents’ IdentityOriginal article ↗Have the E-Rate Filing Dates Been Extended?Original article ↗Long Term Care : 3 New TrendsOriginal article ↗Top Health IT Predictions for 2015Original article ↗Latest Trend in Senior Living: The Working Resident?Original article ↗$1.5 Billion for Schools’ and Libraries’ Technology UseOriginal article ↗What Are the E-Rate 2015 Filing Dates?Original article ↗Are Senior Living Providers Adopting New Technology?Original article ↗Senior Housing Tech Support = Missed OpportunityOriginal article ↗Senior Living Computer Labs, Are They Enough?Original article ↗Deploying BYOD in Your Healthcare FacilityOriginal article ↗Schools and Libraries Save Money on Wi-Fi with Help from GCC and GSAOriginal article ↗Connections for Classrooms State of Georgia Grant ProgramOriginal article ↗Technology Upgrades Approved by School SystemOriginal article ↗Closing the Wi-Fi Gap in America’s Schools and LibrariesOriginal article ↗Progressive Communications Uses Nutanix to Enhance Customer ExperienceOriginal article ↗