Managed Services & Support

Progressive Communications provides end-to-end solutions to comprehensively meet the ever-changing IT needs of organizations, businesses, facilities, and venues.

  • Network Operations Center

    The Network Operations Center is our in-house managed service and support solution. This allows Progressive Communications to comprehensively handle enterprise-level IT solutions. Progressive proactively maintains the network as opposed to reactively trying to solve a network issue after it happens, reducing downtime and boosting productivity. Our Network Operations Center provides Tier 1 and Tier 2 technical support to companies as an out-sourced provider.

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  • Operational Support

    When utilizing the Operational Support program, your internal IT department continues to serve as your primary IT support while Progressive Communications supplements operational responsibilities to reach comprehensive, proactive network support. Two support plans are available based on your needs, Network Health and Network Health and Performance.

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  • Desktop as a Service

    Progressive Communications offers Desktop as a Service (DaaS) through the secure, reliable, and convenient platform Cloud Workspace. The Cloud Workspace gives users secure, high-performance access to applications and data from any internet-connected device. With the reduction in operational costs and elimination of on-site data center hardware, you can refocus those resources to accomplish other goals.

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  • Infrastructure as a Service

    Progressive Communications provides Infrastructure as a Service, or IaaS, by offering network component resources used for data storage, backup and recovery, hosting, business and web applications, and a multitude of other cases. With the IaaS solution, you will receive the benefits of constantly having the most updated technology at a predictable monthly cost.

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  • Staffing Solutions

    Progressive Communications provides end-to-end solutions to ensure your enterprise operates seamlessly among departments and multiple locations. The team is made up of over 400 employees, including 200 certified engineers.

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Certified Industry Professionals

Progressive is a Cisco Premier Partner, Extreme Diamond Partner, and a member of BICSI. Our team is made up of multiple Cisco Certified Internetwork Experts (CCIE), the highest networking certification available in the industry.