Network Operations Center Managed Service & Support

Progressive Communications boasts the ability to offer end-to-end technology management services and support solutions. With the Network Operations Center, our managed service and support solution, Progressive Communications comprehensively handles enterprise-level IT solutions.

Proactive Network Maintenance

Networks that support phone, data, video, and Wi-Fi are complex and require skilled technicians and engineers’ attention as issues are inevitable. Progressive proactively maintains the network as opposed to reactively trying to solve a network issue after it happens, reducing downtime and boosting productivity.

Our Network Operations Center sets a new industry standard for network service and support by monitoring and managing the network in real-time to identify and solve problems before they reach the end-user. All network devices have a warranty, so if one should fail, the replacement is handled for you.

Woman in dark room whose hand illuminated by tablet screen

Restructure Your Team’s Priorities

Shift your IT department’s focus to productive, conversion-driving tasks instead of managing the network, wireless, and voice systems. Our highly skilled IT engineers proactively manage the network, diagnose, and solve problems before you notice a performance issue.

24/7 End-to-End Management

Our Network Operations Center offers solutions to simplify IT operations and increase IT efficiency while proactively eliminating unexpected, unbudgeted IT expenditures. Our team will manage your network and make the modifications required to keep your network in an optimal state of operation. The NOC is staffed with a team fluent in multiple languages.

The Network Operations Center is powered by highly skilled engineers, intelligent software, and advanced tools used in our state-of-the-art Network Operations Center (NOC).

The NOC is fully staffed 24/7 and can:

  • See real-time data and information on the availability and health of the entire network

  • Monitor and measure the performance of the network and network devices

  • Predict and prevent network problems that lead to downtime

  • Maintain the network’s optimal operational state

Email to Schedule a Network Operations Center Consultation.