Managed services & support
Infrastructure as a Service (IaaS)
Support infrastructure, storage, recovery, and hosting needs with current architecture and evidence-backed service commitments.
People, systems, and ownership
Define the workload before choosing the platform.
Infrastructure planning connects applications to compute, storage, connectivity, recovery, and the people responsible for operating each layer.
How the service comes together
Understand the workloads
Document the applications, dependencies, current resource needs, growth assumptions, and business priorities.
Plan the transition
Identify data movement, connectivity, access controls, validation, and the sequence of any migration.
Establish ongoing ownership
Define administration, monitoring, backup and recovery responsibilities, reporting, and the process for future changes.
Infrastructure in focus
The physical foundation behind hosted services.
Equipment, connectivity, cabinet access, and supporting infrastructure all inform the hosting environment.
Plan the deliverables
Make ongoing ownership clear
The final deliverables are agreed for your project. These are useful starting points.
- Workload and dependency record
- Architecture and migration approach
- Operations and recovery responsibility plan
Questions to work through
Is backup the same as a recovery plan?
Backup is one part of the discussion. A recovery plan also needs restoration steps, dependencies, decision owners, and an agreed approach to testing.
Are capacity and availability commitments standard?
Those commitments depend on the selected architecture and service agreement. Confirm them for the workload before proceeding.